Mission of the role:
The Team leader is responsible for the project requests from the respected country. He/she is acting as first point of contact with the customer when new project is initiated and distribute the work within the team members. His/her mission is to cooperate with both country account managers and team members in order to build strong professional relationships.
The team leader is also responsible to provide guidance to the entrusted team members, mentor them and evaluate their performance together with the line manager.
Work on different DP projects (up to 80 % of the time);
Manage the workflow and distribute tasks on daily basis;
Communicate with the country when a new project is initiated or additional actions are required;
Provide training, guidance and support to the team members;
Provide constructive feedback and evaluate performance;
Ensure KPI’s are met within the project and initiate actions if needed;
Other administrative tasks.
Minimum 1 year of experience in relevant Data processing team
Excellent Quantum and SPSS;
Very good English- both written and spoken;
Very good MS Office (Excel, Outlook);
Business communication skills;
Able to cope with change and stress resistant.
To find out more information about the role and to apply, please click here