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Senior UX Consultant



 Purpose of the Role:
  • Serve as a team member on external and internal projects, providing a support role to the lead consultant.
  • Lead uncomplicated projects under the direction and supervision of a Principal Consultant, another Senior Consultant or Research Director, or at the discretion of a Director.
  • Mentor, support and direct less senior staff on project work and proposal writing.
  • Work closely with other divisions of GfK to create winning proposals for clients.
  • Work within deadlines and budget constraints to deliver the outcome according to the project briefs.
  • Carry out a range of research activities, including: lab-based in-depth interviews, contextual studies, field research, service and workflow studies, conceptual and service design, group collaborative design, and prototyping
Key Activities
  • Responsibility to colleagues:
    • Supporting coworkers
    • Working efficiently and supportively with other consultants in projects for clients.
    • Working efficiently with colleagues to create excellent pieces of research that address the client’s needs.
    • Create project and proposal costs, and recording on the CRM system and to manager
    • Being diplomatic and sensitive to colleagues’ needs at all times.
    • Address any political issues between teams or within the team with sensitivity and diplomacy, or discuss with line manager
    • Collaborate and share research ideas and business plans with the UX team
    • Direct and train less experienced staff to create meaningful work
    • Help maintain a positive and friendly team atmosphere.
  • Marketing and promotional work:
    • Client liaison
    • Performing independent research within agreed tactical areas for the business 
    • Creating case studies
    • Help develop new propositions and products with internal GfK teams and solely as part of the UX team for external clients
 Technical Skills Required:
  • Advanced knowledge of  UX techniques and services, basic knowledge of CE portfolio
  • Advanced  project management skills
  • Fluent in English
  • Advanced in MS Office
  • Advanced qualitative research skill
  • Advanced analytical skills
  • Advanced presentation and communication skills


  • Masters in HCI, ethno, anthropology or equivalent experience a bonus
    To find out more information about the role and to apply, please click here

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