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McKinsey Solutions – Application Engineer – Gurgaon



McKinsey Solutions (MSO) is looking to recruit an Applications Engineer for its infrastructure and application support division.
Detailed Description
McKinsey & Company is a global management consulting firm that advises the world’s leading businesses, governments and institutions. With more than 106 offices in over 60 countries, we have a truly global reach and serve more than eight in ten of Fortune magazine’s Most Admired Companies. 
As Applications Engineer with MSO, you will work in small teams in a highly collaborative way, use the latest technologies and enjoy seeing the direct impact from your work. You will be exposed to a large variety of tasks in a highly communicative environment, in several activities described hereunder.

Key activities & responsibilities:
Work within MSO’s engineering team to provision, optimize and troubleshoot its SaaS offering. In this context, the key activities of the Applications Engineer are (typical and non‑exhaustive):

Troubleshooting (Level 2 application support)
  • Troubleshoot application or infrastructure issues
  • Provide feedback/guideline to development (Level 3) teams to increase robustness and troubleshooting capabilities
  • Identify and redirect issues to appropriate teams
  • Communicate and follow up on application bugs
  • Document and collaborate to the knowledge base
  • Train Level 1 engineers on problem resolution
  • Develop and maintain monitoring tools
Desired Skills
  • A minimum of 5 years’ experience in Application development on various environments (Microsoft, LAMP, Rails, Java, …)
  • Experience on Cloud infrastructure (AWS, Azure, …) is a plus
  • Experience on NoSQL/Big Data databases (Neo4J, MongoDB, Hadoop, …) is a plus
  • Passionate about technology and helping your clients
  • Autonomous, well organized, structured.
  • Exceptional problem-solving skills
  • Excellent communicator
  • Able to process complex information and present it clearly and simply
  • Be able to cope with pressure and demonstrate a reasonable level of flexibility/adaptability
  • Consistently deliver exceptional results and great ideas
  • Creative, curious, willing to push themselves and learn
  • Willing to work out of office hours/be on call, as part of our 24×7 support on weekend/bank holidays
          To find out more information about the role and to apply, please click here

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