Monthly Archives

Write Course Reviews!
Rate and Share Courses!!
Spread Free Education!!!

Click here to visit IIMRA Main Site

Become Social, Stay Connected!

Head of Innovation, TNS


Head of Innovation
Johannesburg (JHB), South Africa

Job Level: Executive/Director/VP
Job type: Other


  • Build, improve and maintain the company’s capability to innovate by coordinating the development and internal promotion of new ideas to help the business compete into the future
  • Improve transparency and consistency of focus and efforts around innovation, and therefore probability of success
  • Direct innovation priorities (remaining simultaneously aligned to local client demand and global directives), within the context of a disciplined and focused approach to innovation
  • Build, sustain and improve skills in business-critical innovation areas by creating an environment conducive to the development of expertise and the promotion of creativity
  • Stimulate collaboration across the innovation team to ensure that the relevant design expertise and experience is incorporates into innovation projects
  • Coordinate capacity (in terms of time, resources and systems) within the largely self-directed innovation team to support swift progress
  • Drive entrepreneurial spirit in the company (balanced against global strategy)
  • Effectively measure the progress made and impact of innovation-lead developments (based on revenue growth, efficiency improvement and client impact and interest)
  • Build and manage strategic partner relationships with internal and external stakeholders
  • Translate research trends into opportunities to future-proof the business through innovation
  • Communicate and facilitate the communication of innovation lead insights, innovation priorities and client-ready offers to internal and external stakeholders
  • Assume full responsibility for the annual innovation budget, set and managed against defined priorities, including the management of risks associated with innovation
  • Inspire delivery by offering short term brainstorm support and advanced problem solving capacity through the Innovation Team

People Management (where applicable)

  • An effective leader and manager of people and team capacity
  • Responsible for development and retention of talent within the team
  • Monitor performance of the team as a whole and individual managers
  • Responsible for mentoring, training, and managing direct reports
  • Maintain motivation in team through clear communication
  • Key contact for resource management
  • Responsible for performance management of direct reports
  • Responsible for initiating Performance Improvement Plans where necessary of team members (include meeting all process requirements, meetings, documentation, records, etc)
  • Ensure team members have objectives & development plans to support team goals and company strategy
  • Career mapping (management of each team member through objectives / smart goals)
  • Recognise team and individual achievement (including client feedback)
  • Assist in recruitment and development of staff in line with team and company needs.
  • Selection / recruitment (screen CVs and conduct interviews with HR)
  • Identify skills gaps and growth potential of team members; provide on the job training
  • Monitor and manage workload, productivity and capacity within team
  • Prioritise project requirements and delivery by monitoring the input and outputs of the team
  • Allocate resources effectively
  • Recruit, develop, and retain high quality people through succession planning and performance management
  • Role descriptions (including updates as positions evolve)
  • Identify growth potential/skill gaps and provides training or assists in assessing training needs
  • Facilitate and drive necessary internal training sessions
  • Support a learning culture through development of junior team members
  • Understands team dynamics; builds constructive and effective relationships


  • Presents self to colleagues and the external world in a manner which is professional and reflects the values/‘face’ of TNS
  • Set standards of excellence for team
  • Be involved in complex / high profile studies to support managers towards the best (most effective and efficient) possible delivery
  • Proactively responsible for own learning and development
  • Promote team spirit
  • Pioneers new idea and creates new solutions
  • Explains complex issues in simple terms; aims to create understanding
  • Identifies and helps develop talent across the business
  • Champions knowledge management procedures and policies within the organisation
  • Consistently demonstrates ability to think laterally
  • Turns conceptual ideas into commercial reality
  • Sets a high standard of performance for others to follow
  • Actively transfers learning to others
  • Provides energy and drive to identify and exploit opportunities for new and innovative ways to answer clients’ needs
  • Actively participates in creative workshops or knowledge sharing opportunities
  • Maintains personal well-being and balance
  • Lead by example and live the Company’s Values of Passion, Trust, Simplicity, Partnership and Celebration

Experience and Skills:

  • A degree in research methodology, commerce or similar field
  • At least 5 years extensive experience in social and/or market research projects
  • Excellent proficiency in Microsoft Office
  • Ability to advise on research methodologies and products
  • Statistical analysis
  • Data analysis and interpretation
  • Interpersonal, analytical thinking, communication (verbal & written) and problem solving skills
  • Enhanced financial awareness and commercial know how
         to find out more information about the role and to apply, please click here


Facebook Comments / Reviews


0 Comments / Reviews

Contact form submitted!
We will be in touch soon.