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Account Director – Global CrossMedia (XM) Hub



Candidate is expected to lead a team of analysts in delivering statistical model outputs for media campaigns from across global regions and must have experience in using tools such as Microsoft Excel, SPSS, SAS and R and in dealing with large and small datasets.
He / she must have a keen eye for detail and be able summarize model outputs to guide decision making by clients.
The role will require servicing internal clients with very limited external client interaction. Apart from technical expertise, ability to solve issues and deliver projects on a tight schedule are important criteria.
The incumbent should strive to be an excellent role model for the rest of the team in terms of demonstrating technical expertise, professionalism and inspiring the team to be as successful as possible.
Key responsibilities
The Account Director – Media Analytics is responsible for:
  • business and revenue forecasting and planning for own team/regions
  • drive development of innovative analytics solutions for clients which are new or a build on existing solutions
  • maintaining relationships with internal MB clients, ensuring that their needs are being met and that they are receiving appropriate levels of service, in collaboration with other managers, ADs and Head of XM Hub
  • acting as liaison between the internal client and Media Hub team
  • acting as Hub spokesperson on MB technical working groups in the Media and Digital space
  • day to day involvement with projects including interpretation of output, time management, escalating appropriately and occasionally working on projects hands-on
  • management of staff in his/her team:
    • training, mentoring and career development of staff
    • annual evaluations and monitoring of progress of staff under their management
  • aligning with the Head of XM Hub to ensure all procedures and policies are adhered to in his/her team
  • conduct training for CS/specialist media and digital teams and maintain material to support delivery of Cross Media analytics

The Account Director – Media Analytics reports to the Head of Global XM Hub
People Leadership
Invests personally in people

  • Models and reinforces company values throughout the teams and behaves consistently with what he/she says
  • Is someone to learn from and is sought after for his/her expertise and guidance
  • Treats others with respect and fairness and fosters a similar climate throughout the team(s)
  • Takes full responsibility for actions and does not blame others for his/her mistakes
  • Can be relied upon to exercise sound judgment and discernment in dealing with difficult situations
  • Is self-aware — understands and always considers how his/her behaviour impacts others/the team(s)

Ensures depth of talent

  • Creates an environment which motivates others to give their best
  • Creates opportunities for others to grow/develop and seeks to provide them with rich, diverse, unique experiences
  • Is not self-oriented — genuinely values others and shows desire to help others succeed
  • Can recognise need for, and make case for, additional resource

Cultivates high performance culture

  • Sets clear, compelling direction for team(s)
  • Fosters an open, honest, and transparent culture within team(s)
  • Recognizes and rewards strong performance
  • Takes necessary action on under-performers
To find out more information about the role and to apply, please click here

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